COVID-19 update: We're open and here to help. We're a little busier than usual and appreciate your patience.

Covid-19 FAQs | Get in Touch | Manage policy online | Claim online

AA Insurance announced as an industry award winner – twice!

> Download this press release

Auckland, 11 November 2016 – A people strategy that focuses on the equality of all employees has paid off for AA Insurance as it was presented with the Women’s Employer and Youth Development Employer of the Year at the 2016 New Zealand Insurance Industry Awards last night.

“These awards are a wonderful recognition of our diverse and supportive employment and people strategies,” says Nikki Howell, Head of People and Capability, at AA Insurance. “It also recognises the amazing people we have at AA Insurance and the collective passion we have to help our customers.

“At AA Insurance we don’t actively focus on gender or age, instead we find the right person for the role, and only recruit on the basis of skills, knowledge, competency and alignment with our values.  As a result of this, the ratio of women to men is favourable at all levels of the business, including a 50/50 spilt in the executive team. It also means that 70% of our workforce is under 35 years, such as the majority of our middle management team.”

The awards are held by the Australian and New Zealand Institute of Insurance and Finance (ANZIIF), as a celebration of success across the industry.

It was AA Insurance’s first-time entry for the Women’s Employer award, which recognises the efforts of organisations that have demonstrated a commitment, and taken positive steps, to improving gender equality and diversity within their company and the industry. The Youth award, which was a new category this year, recognises organisations that have shown a commitment to the employment and development of young insurance and finance professionals.

“To be honoured with these awards is really an acknowledgment of our inclusive and supportive workplace, where equality and diversity is encouraged, and I’m incredibly proud to be part of it,” she says.


About AA Insurance

AA Insurance is an independently operated, New Zealand-based joint venture between the New Zealand Automobile Association (NZAA) and Vero Insurance New Zealand Limited (VINZL). Since 1994 we have demonstrated trusted expertise in home, contents and car insurance in New Zealand, and in 2018 introduced commercial small business insurance. We underwrite our own policies and sell direct to New Zealanders. Our 860 staff look after almost 470,000 customers with 930,000 policies.

We proudly partner with Eden Park and have been consistently recognised by: Reader’s Digest Most Trusted Brands (11 consecutive years since 2011) and Quality Service Awards for Car, and Home and Contents Insurance (since 2015), Kantar Customer Leadership Index (since 2019), Canstar Blue Most Satisfied Customers (2011-2018), and the Colmar Brunton Corporate Reputation Index (since 2015) that recognises New Zealand’s most successful companies. Last year, AA Insurance was also named Consumer NZ People’s Choice award winner for car, home and contents (since 2019).

AA Insurance has an A+ (Strong) Insurer Financial Strength Rating given by Standard and Poor’s (Australia) Pty Ltd. For further information visit

For more information please contact:

Nicole Steven, Botica Butler Raudon Partners, (09) 303 3862, 021 025 31886 or email

Media contacts

Customer enquiries

Call us on 0800 500 231 or contact us

Journalist only enquiries

Amanda Fifield

Corporate Communications Specialist, AA Insurance

Mobile: 027 406 1787 Email:

Lizzie Johnston

Corporate Communications Team Leader, AA Insurance

Mobile: 021 023 60262 Email:

Rachael Joel

Group Account Director, Botica Butler Raudon

DDI: (09) 303 3862 Mobile: 021 403 504 Email:

Marketing and sponsorship enquiries