Auckland, 20 May 2020 – AA Insurance continues to feel the love of Kiwis for the seventh consecutive year according to the 2021 Colmar Brunton Corporate Reputation Index, once more ranking fifth among 50 of New Zealand’s most successful consumer facing companies.
“Over the past year, our team has continued to look after our customers with care, sensitivity and a passion for doing the right thing,” says Chris Curtin, CEO at AA Insurance. “In return, we’ve received wonderful customer messages of support and kindness, and from many who’ve faced considerable stress and uncertainty.
“It’s therefore incredibly humbling to maintain our ranking for reputation, especially alongside remarkable companies like Air New Zealand, Pak’nSave, TVNZ and Toyota. So, to our customers, I’d like to say, ‘thank you’.”
The index, which started in 2015, calculates overall reputation using four measures: social responsibility (for employees as well as the environment), fairness (charge fair prices), success/leadership (well-known, offer good returns to investors, innovative), and trust (honest, ethical, with a positive societal influence).
“Our reputation as being a trusted insurer, that stays true to our promise of doing the right thing for our customers, has meant we’ve remained resilient through the COVID-19 crisis,” says Chris.
“It reflects the dedication, reliability and integrity of the 860+ people who work here, for we are nothing without them. It’s our people who make us the company we are, and even in a crisis they always put our customers first,” he says. “Ranking among the top five companies is all thanks to them and, on their behalf, I couldn’t be prouder, or more grateful, to receive this recognition.”
About AA Insurance
AA Insurance is a New Zealand-based joint venture between Vero Insurance New Zealand Limited and the New Zealand Automobile Association Limited ('NZAA'). Vero is owned by Suncorp Group Limited, a listed Australian company. NZAA is an incorporated society that is governed by a National Council and Board. Since 1994 we have provided home, contents and car insurance in New Zealand and in 2018 we introduced small business insurance.
We underwrite our own policies and sell direct to New Zealanders. Our New Zealand-based teams looks after 560,000+ customers with more than 1,100,000 policies. Standard and Poor's (Australia) Pty Ltd has given us an Insurer Financial Strength Rating of AA- (Very Strong).
We are consistently recognised in industry awards and honours. This includes being voted the Reader's Digest Most Trusted General Insurer for 14 years running, named Canstar's 2023-2024 Outstanding Value Award winner for Home and Contents insurance and ranked 6th among 50 of New Zealand's top consumer-facing corporates in the Kantar Corporate Reputation Index in 2024.
Find out more at www.aainsurance.co.nz
For more information please contact:
AA Insurance Media Team
mediacontact@aainsurance.co.nz
