AA Insurance has maintained its position in the top 10 of most trusted brands in New Zealand

Corporate Reputation Badge 2022

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Auckland, 29 June 2022 - AA Insurance has maintained its position in the top 10 of most trusted brands in New Zealand according to the annual Kantar Corporate Reputation Index released in June 2022, proving once again the customer comes first.

“We’re incredibly proud to maintain our high ranking for reputation, especially over the past year when our customers and staff have all faced continued challenges and uncertainty, says Simon, Acting CEO at AA Insurance. We know we’re up there alongside other incredible kiwi companies and there’s no doubt that our people live our company values everyday by looking after our customers with care and often during times of stress. Not only are we thankful to our customers for continually recognising AA insurance as a highly trusted brand, but we’re also incredibly proud and thankful to our dedicated staff for continuing to act with integrity and compassion for our customers and for each other.”

“It says a lot about us as an insurer to receive this recognition but we don’t rest here, we continue to strive to do better for our customers across all of our tools and platforms. We’ve had to evolve and change with the times to allow for more flexibility with the way our customers engage with us over the last few years. We’ll keep being reliable but innovative to make it as easy as possible for our customers to manage their insurance needs. Of course, we’ll keep doing our best to live up to our promise of being New Zealand’s most trusted insurer.”

The index, which started in 2015, calculates overall reputation using four measures: social responsibility (for employees as well as the environment), fairness (charge fair prices), success/leadership (well-known, offer good returns to investors, innovative), and trust (honest, ethical, with a positive societal influence).

About AA Insurance

AA Insurance is an independently operated, New Zealand-based joint venture between the New Zealand Automobile Association Limited (NZAA) and Vero Insurance New Zealand Limited (VINZL). Since 1994 we have demonstrated trusted expertise in home, contents and car insurance in New Zealand, and in 2018 introduced commercial small business insurance. We underwrite our own policies and sell direct to New Zealanders. Our 1000+ employees look after 500,000+ customers with more than 1,000,000 policies.

We proudly partner with Variety New Zealand – the Children’s Charity (as the lead partner of its Beds for Kids programme), Student Volunteer Army and support grassroot school sports via our Big Little Sponsorship sports grant in partnership with Eden Park. We are consistently recognised in industry awards and honours, including being voted the Reader’s Digest Most Trusted General Insurer for 13 years running, named Canstar’s 2023 Home and Contents Insurer of the Year and Outstanding Value Award winner, and currently ranked 7th amongst 100 of New Zealand’s most successful companies in the Kantar Corporate Reputation Index (since 2015).

Find out more at www.aainsurance.co.nz

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AA Insurance Media Team
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mediacontact@aainsurance.co.nz

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