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Terms of use

Important information

By using the AA Insurance Limited (‘AA Insurance’) website, obtaining a quote or taking out insurance online, or using My AA Insurance, you are bound by our Terms of Use. You should read this page in conjunction with our Privacy and Quote Process Terms of Use pages, which form part of our Terms of Use.

In these Terms of Use, ‘we’, ‘us’ and ‘our’ refer to AA Insurance. “Website” refers to both the website and the My AA Insurance site.

We may change these Terms of Use from time to time. If you use this website after we have changed the Terms of Use, you will be bound by the new terms.

Contents, links and advertisements

This website may contain contents of and links from third party websites. We are not responsible for and do not endorse, maintain or monitor those websites. The owners of those websites are responsible for the content, privacy and security practices on those websites.


This website uses cookies to advertise on third party websites to previous visitors to our website. These cookies will be used to serve ads based on someone’s past visits to our website. If you do not want us to deploy cookies in your browser, you can set your browser to reject cookies, or to notify you when a website tries to put a cookie on your computer. However, rejecting cookies may affect your ability to use some of the products and/or services on our website.


Many of the designs, pictures, logos, photographs and content of this website are owned by, or licensed to AA Insurance. They are protected by copyright, trademarks and other intellectual property rights. You may not copy, reproduce, modify, distribute, republish, display, post or transmit any part of this website without our written consent. You may however, save and print individual pages for your own personal use.

My AA Insurance

To view and make changes to your policies using My AA Insurance, you may need to add them to your My AA Insurance account. My AA Insurance may not be available for all products or policy types. Please contact us if you need assistance.

You should always review your Policy Summary on My AA Insurance following any changes you make. Where required, you will need to pay any additional premium for your changes to take effect.

We try to ensure the security of your My AA Insurance account. You should not share your login or password with anyone and you should log out of My AA Insurance once you have finished using it. If you log in by Facebook or Google, and that Facebook or Google session is still active, you will also need to log out of your Facebook or Google session.

If you choose to access My AA Insurance through your Facebook or Google account, you acknowledge that we are not responsible for the terms, privacy and security practices on those websites.

If you no longer wish to use My AA Insurance or if you do not agree with these terms, you can cancel your My AA Insurance account at any time by contacting us. At our discretion, we may also remove your access to My AA Insurance at any time.

Use of this Website and Liability

This website is for your personal use and is not to be used for any commercial purpose. We try to ensure the accuracy of all the content on this website which should only be used for information purposes and should not be relied upon as personal advice.

While reasonable care has been taken to ensure the accuracy of the content on this website and to keep this website virus free, your use of this website is at your own risk. To the maximum extent permitted by law we do not accept any liability for any loss or damage:

  • Arising directly or indirectly out of or in connection with your use of or access to this website, or your use of or reliance on information contained on or accessed through this website, whether under statute, common law or equity.
  • Arising from your inability to use this website. We cannot promise that the website will be uninterrupted or entirely error free. Because of the nature of the Internet, this website is provided on an "as is” and “as available" basis.
  • Resulting from any virus, defect or malfunction in accessing or using this website including without limitation corruption and destruction of data, and loss to equipment and/or software.

This page was last updated on: 29 April 2017.