Do you cover my car if I use it for Uber?

We may be able to offer cover if your car is used for Rideshare or Uber but we'll need to discuss this with you first. Please call us on 0800 500 231 so that we can assess your individual situation.

Does my Comprehensive policy cover my children's car seats?

Yes, your children's car seats are covered by the policy. It will also cover any fitted entertainment, communications and navigation systems, tools and breakdown equipment permanently kept in your vehicle, seat covers, roof racks, first aid kits, torches, fire extinguishers, maps and aftermarket wheels. It is important your agreed value includes any accessories you have added to your vehicle.

Does my Car Insurance Policy include AA Membership?

AA Membership is not automatically included in your car insurance policy, but can be purchased separately. It will give you dollar discounts off your insurance premiums. If you're interested in more information, please visit our website .

Can I include Excess-Free Glass Cover on my policy?

You can add Excess-Free Glass Cover to your Comprehensive or Third Party Fire & Theft policies. Glass Cover is not available on Third Party, Classic Vehicle, Motorcycle, Caravan and Trailer policies. If you choose not to include Excess-Free Glass Cover on your Third Party Fire & Theft policy, damage to your windscreen or window glass is covered only if it’s caused by attempted theft or vandalism and the excess would still apply. If you choose not to include Excess-Free Glass Cover on your Comprehensive policy, we will still insure your windscreen and window glass, but you will need to pay an excess for any claim you make.

How do I add a driver to my car policy?

To add a driver to your car policy, first sign in to your My AA Insurance account . Choose the policy you want to update from your policy list, then select Update your policy from the top left menu. Under Your car you'll see Listed drivers . You'll need to be able to provide their full name, date of birth and answer questions about their driving history. If you have a classic car, motorhome or motorcycle, policy please contact us so we can add a driver for you.

Who is covered to drive my car?

Our car insurance has an open driver policy, unless a special term has been applied to your policy. This means that any drivers who are over 25, with a full New Zealand licence or overseas equivalent, with no criminal convictions and a clean driving history are automatically covered. We do recommend that you list regular drivers, as well as drivers who don’t meet the above criteria, such as those under the age of 25. Please see your policy schedule to determine if a special term has been applied to your policy.

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Comprehensive Car Insurance

Looking for a car insurance comparison? Get a Comprehensive car insurance quote from New Zealand’s Most Trusted General Insurer. Live a little freer with AA Insurance.

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Grab a $50 Prezzy® card from NZ’s Most Trusted General Insurer*.

Don’t miss out! Get yours today with every new Home, Car, Contents or Small Business policy. Offer ends 11 November 2020.

Terms & Conditions apply.

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*As voted by consumers 2011-2020 in the Reader's Digest Trusted Brand survey.

Comprehensive Car Insurance Policy Benefits:

Agreed Value

Your Agreed Value is the amount we agree to insure your car for when your policy begins and at each renewal.

We'll pay you your Agreed Value if your car can't be repaired or is stolen.

Damage to your own car and other people’s property

If your car is accidentally damaged, or is stolen, we’ll repair it or pay you your Agreed Value to replace it.

If your car accidentally damages someone else’s car or property, we’ll pay up to $20million if you’re legally liable for the costs.

Lifetime Repair Guarantee

When we repair damage to your car, we guarantee the repairs for the life of your car, even if you sell it.

Towing, storage and transport

If you have an accident and your car is not able to be driven, we’ll pay to tow your car to the nearest place of safety, store it there, and get you and your passengers home.

Customer Service Centres*

Exclusive to AA Insurance! A one-stop shop that will help you get back on the road again as quickly as possible.

*Auckland and Hamilton only

Quality Repairer Network

We have a select network of skilled repair specialists who meet the highest quality standards for work and service.

We choose the best repairer for the job, the one with the most suitable equipment and expertise for your car. Plus we stand behind all their work with our Lifetime Repair Guarantee.

Optional extras

Excess-Free Glass Cover

By adding Excess-Free Glass Cover, you won’t have to pay an excess if your claim is only for accidental damage to your windscreen or windows.

Rental Cover

By adding Rental Cover, you’ll be provided with a rental car to keep you on the road while your car is being repaired.

Policy Document

This page is only a summary of key benefits, and application for cover is subject to underwriting acceptance. For full details, exclusions and limitations, please read the policy document.

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What makes us different?

Personal Customer Managers
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Tailored to you

We offer three levels of car insurance, so you can get the best cover for your needs and budget - Comprehensive, Third Party, Fire & Theft, and Third Party.

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Frequently asked questions

If you can't find the answer you're looking for, please contact us.

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Why choose AA Insurance?

NZ's most trusted insurer

Thanks for voting us New Zealand's Most Trusted General Insurance provider for ten years running. Earning your trust is one thing. But keeping it is everything.

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We put you first

We put our customers' needs first and pride ourselves on working with them to eliminate stress and uncertainty.

Easy, stress-free claims

One of our Customer Managers will guide you through the entire process. They'll keep you fully informed, making sure things stay on track and hassle-free.

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