Auckland, 28 April 2020 – AA Insurance has been voted the Reader’s Digest Most Trusted General Insurance Brand by New Zealanders for the 10th consecutive year.
The annual Reader’s Digest Survey is in its 21st year and now includes 69 categories of products and services across a broad range of industries. Over 1,600 New Zealanders selected three of their most trusted brands for each category and rated those brands on the 1-10 scale for trust. AA Insurance was voted the top for its general insurance of car, home and contents.
Of the award, Richard Park, AA Insurance’s Head of Marketing and Distributions says. “It's an honour to be recognised by Kiwis for being genuine, authentic and reliable, and speaks volumes about our people and the contribution they’ve made, and continue to make, to earn the trust of our customers.
“Being named Most Trusted comes with a responsibility to uphold that trust, and our people remain dedicated to backing up our promises and getting things sorted for our customers.
“We’re currently in unprecedented times, and unprecedented times call for an unprecedented response. The way everyone at AA Insurance has responded, with care and sensitivity towards our customers who are facing uncertainty, is incredible. So, this award is about and for our people.”
The company has maintained its confidence and held fast to its core principles, like doing the right thing for customers time and time again. To receive this independent validation 10 years in a row is therefore a particularly special achievement, he says.
About AA Insurance
AA Insurance is a New Zealand-based joint venture between Vero Insurance New Zealand Limited and the New Zealand Automobile Association Limited ('NZAA'). Vero is owned by Suncorp Group Limited, a listed Australian company. NZAA is an incorporated society that is governed by a National Council and Board. Since 1994 we have provided home, contents and car insurance in New Zealand and in 2018 we introduced small business insurance.
We underwrite our own policies and sell direct to New Zealanders. Our New Zealand-based teams looks after 560,000+ customers with more than 1,100,000 policies. Standard and Poor's (Australia) Pty Ltd has given us an Insurer Financial Strength Rating of AA- (Very Strong).
We are consistently recognised in industry awards and honours. This includes being voted the Reader's Digest Most Trusted General Insurer for 14 years running, named Canstar's 2023-2024 Outstanding Value Award winner for Home and Contents insurance and ranked 6th among 50 of New Zealand's top consumer-facing corporates in the Kantar Corporate Reputation Index in 2024.
Find out more at www.aainsurance.co.nz
For more information please contact:
AA Insurance Media Team
mediacontact@aainsurance.co.nz
