AA Insurance wins Consumer NZ People’s Choice award for car insurance for third consecutive year

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Auckland, 14 December 2021 – AA Insurance has been named Consumer NZ’s People’s Choice award winner for car insurance for the third year running.

“We’re very proud to be named a top performer in Consumer NZ’s annual insurance provider customer satisfaction survey, in what has been another tough year for everyone,” says AA Insurance’s Chief Executive, Chris Curtin.

People’s Choice winners are established through the analysis of Consumer NZ surveys that have been sent to Consumer NZ members and supporters. Providers must be a standout performer in customer satisfaction and meet all performance criteria, including at least 65% of customers being ‘very satisfied’ to achieve the People’s Choice status. Companies are ranked on overall satisfaction, price, customer support and value for money.

“Given the strict criteria of these awards, to be recognised by Consumer NZ members is a real testament to our people and their commitment to make a difference in our customers’ lives and in what is in a very competitive market,” continues Chris.

About AA Insurance

AA Insurance is an independently operated, New Zealand-based joint venture between the New Zealand Automobile Association Limited (NZAA) and Vero Insurance New Zealand Limited (VINZL). Since 1994 we have demonstrated trusted expertise in home, contents and car insurance in New Zealand, and in 2018 introduced commercial small business insurance. We underwrite our own policies and sell direct to New Zealanders. Our 1000+ employees look after 500,000+ customers with more than 1,000,000 policies.

We proudly partner with Variety New Zealand – the Children’s Charity (as the lead partner of its Beds for Kids programme), Student Volunteer Army and support grassroot school sports via our Big Little Sponsorship sports grant in partnership with Eden Park. We are consistently recognised in industry awards and honours, including being voted the Reader’s Digest Most Trusted General Insurer for 13 years running, named Canstar’s 2023 Home and Contents Insurer of the Year and Outstanding Value Award winner, and currently ranked 7th amongst 100 of New Zealand’s most successful companies in the Kantar Corporate Reputation Index (since 2015).

Find out more at www.aainsurance.co.nz

For more information please contact:
AA Insurance Media Team