Home Insurance Claims
When I make a home claim, am I entitled to my full home sum insured?What’s involved when I make a home insurance claim? What's the difference between my AA Insurance customer manager and a project manager working on my claim?What kind of photos are needed for my insurance claim and why?What is a scope of works and what is the process for preparing this?Who is MPS? Why are they working on my home insurance claim?Can I get my own quotes for my home insurance claim?What happens if a neighbour’s tree damages my home in a storm?What does reinstatement condition mean?What do the risk categories for property in areas affected by the Auckland Anniversary Weekend floods and Cyclone Gabrielle mean for my home or contents insurance policy in the future?Repairs to my home have started, however, my property has been proposed to be categorized as Category 3 High risk. What does this mean for my home insurance claim?What do the risk categories for property in areas affected by the Auckland Anniversary Weekend floods and Cyclone Gabrielle mean for my EQCover claim?What do the risk categories for property in areas affected by the Auckland Anniversary Weekend floods and Cyclone Gabrielle mean for my home insurance claim?Is damaged caused by silt covered by my home and/or contents insurance? What happens in an EQCover claim?What is the natural disaster excess?How does AA Insurance work with EQC?Why has the Earthquake levy increased?How much is the EQCover excess? How do I claim for an earthquake or a landslip?What does EQC cover?What should I do if I need to make a home claim?What information do I need to make a home claim?What is legal liability?What do I do if my house isn't safe to live in as a result of an event?What do I do if there's been a fire?